Effective Date: July 22, 2026
1. INTRODUCTION
This Privacy Policy (the "Policy") governs the manner in which Techo AI ("Company", "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User" or "you") of the website located at techo-ai.com (the "Website").
This Policy applies to the Website and all products and services offered by the Company. By accessing or utilizing the Website, you expressly consent to the data practices described herein. If you do not agree to this Policy, you must immediately cease using the Website.
2. INFORMATION WE COLLECT
We may collect various types of information in connection with your use of the Website, categorized as follows:
2.1 Personally Identifiable Information (PII)
We may collect PII that you voluntarily submit to us through registration forms, contact forms, or checkout processes. This may include, but is not limited to:
- Full name
- Email address
- Billing and shipping addresses
- Telephone number
- Payment information (Note: Financial data is securely processed by third-party payment gateways and is not stored on our servers).
2.2 Non-Personal and Automatically Collected Information
When Users interact with the Website, we may automatically collect non-personal identification information and technical data. This includes:
- Browser name and version
- Operating system
- Internet Protocol (IP) address
- Device identifiers
- Referring/exit pages and date/time stamps
- Clickstream data and website usage metrics.
2.3 Web Browser Cookies and Tracking Technologies
Our Website utilizes "cookies" and similar tracking technologies to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.
3. HOW WE USE COLLECTED INFORMATION
The Company collects and uses Users' personal information for the following lawful business purposes:
- Service Provision: To personalize user experience, operate the Website, and deliver the services or products requested.
- Transaction Processing: To process orders, payments, and provide customer support related to your purchases.
- Communication: To send periodic emails regarding your order, respond to inquiries, or provide updates related to our services.
- System Administration: To improve customer service, diagnose technical issues, and administer the Website effectively.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
4. DISCLOSURE OF YOUR INFORMATION
We maintain strict confidentiality regarding your personal information. We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
We may disclose your personal information only in the following circumstances:
- To Service Providers: To third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics) under strict confidentiality agreements.
- Legal Compliance: To comply with any court order, legal process, subpoena, or governmental request, or to protect the rights, property, or safety of the Company, its Users, or the public.
- Corporate Transactions: In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets.
5. DATA SECURITY AND RETENTION
We adopt commercially reasonable data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6. INTERNATIONAL USERS AND EXCLUSION OF GDPR
Our Website and services are directed to individuals located outside the European Union (EU), the European Economic Area (EEA), the United Kingdom, and Switzerland. We do not intentionally direct our marketing or services to, nor do we knowingly collect personal data from, residents of these jurisdictions.
Consequently, we do not voluntarily submit to the jurisdiction of EU/EEA data protection authorities, nor do we apply the provisions of the General Data Protection Regulation (GDPR) to our data processing activities. By using the Website, you acknowledge and agree that your data will be processed in accordance with this Policy and the laws of our primary operating jurisdiction. You expressly waive any rights, protections, or remedies afforded to you under the GDPR or equivalent regional privacy legislations. If you are a resident of the EU/EEA and do not agree with this exclusion, you must refrain from using our Website.
7. THIRD-PARTY WEBSITES
Users may find advertising or other content on our Website that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. Browsing and interaction on any other website is subject to that website's own terms and policies.
8. CHILDREN'S PRIVACY PROTECTION
The Website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the email address provided below.
9. CHANGES TO THIS PRIVACY POLICY
The Company has the sole discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page and, where appropriate, notify you by email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
10. CONTACTING US
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:
Techo AI
Website: techo-ai.com
Email: [email protected]
By using the Website, you signify your acceptance of this policy.